Refund policy

Return and Refund Policy

At Wholey Moley Coffee Co., we take pride in the quality of every bag we send out. Your satisfaction matters to us, and we'll always do right by you.

Change of Mind As our products are consumable food items, we're unable to accept returns or offer refunds for change of mind. Please choose carefully before placing your order.

Damaged or Faulty Items If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at hello@wholeymoley.co with your order number and a photo of the issue. We'll arrange a replacement or full refund promptly.

Quality Issues If you're not happy with the quality of your coffee, reach out to us. We stand behind our product and will work with you to make it right.

Australian Consumer Law Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage.

How to Contact Us Email: hello@wholeymoley.co We aim to respond within 1–2 business days.