Cancellation policy
Purchase Options Cancellation Policy
Subscriptions You may cancel, pause, or modify your subscription at any time through your customer account or by contacting us at hello@wholeymoley.co. Cancellations must be made at least 24 hours before your next scheduled billing date to avoid being charged for the upcoming order.
How to Cancel
- Log in to your account at wholeymoley.co
- Navigate to Manage Subscriptions
- Select the subscription you wish to cancel and follow the prompts
Alternatively, email us at hello@wholeymoley.co with your order number and we'll process the cancellation for you.
Refunds on Cancelled Subscriptions If a charge has already been processed before your cancellation request was received, we are unable to refund that order. The cancellation will take effect from the following billing cycle.
Pre-orders & Pay Later If you have placed a pre-order, you may cancel it any time before the order has been dispatched by contacting us at hello@wholeymoley.co. Once dispatched, our standard Return and Refund Policy applies.
Questions Email: hello@wholeymoley.co We aim to respond within 1–2 business days.